Refund and Returns Policy
At Easy Pick Printers, we aim to provide the best products and services to our customers. If you are not entirely satisfied with your purchase, we are here to help. This Refund and Returns Policy outlines your rights and the process for refunds and returns when shopping with us at https://easypickprinters.com/.
1. Refund Eligibility
1.1. Damaged or Defective Items: If your item arrives damaged or defective, please notify us within 7 days of receipt for a replacement or refund. 1.2. Incorrect Items: If you receive an incorrect item, we will arrange for the correct item to be sent or provide a refund. 1.3. Change of Mind: Unfortunately, we do not offer refunds for change-of-mind purchases.
2. Conditions for Returns
2.1. Items must be unused, in their original packaging, and in the same condition as received. 2.2. Proof of purchase, such as an order confirmation email or receipt, is required. 2.3. Items that are customized, clearance, or final sale are not eligible for returns or refunds unless they are defective or damaged.
3. Return Process
3.1. Contact Us: Email us at support@easypickprinters.com within 7 days of receiving your item to initiate a return. 3.2. Approval: Once your return request is approved, we will provide you with a return shipping address. 3.3. Shipping Costs: Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.
4. Refund Process
4.1. Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. 4.2. Approved refunds will be processed to your original method of payment within 7-10 business days. 4.3. Shipping charges, if any, are non-refundable unless the return is due to our error.
5. Non-Refundable Items
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Gift cards
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Software or digital downloads
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Clearance and final sale items
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Items returned beyond the return window
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at support@easypickprinters.com for further assistance.
7. Cancellation Policy
Orders can be canceled within 24 hours of placing them. After this period, cancellations may not be possible as the order may already be processed or shipped.
8. Contact Us
If you have any questions or concerns about this Refund and Returns Policy, please contact us:
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Email: support@easypickprinters.com
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Website: https://easypickprinters.com/
Thank you for shopping with Easy Pick Printers. We value your satisfaction and strive to make your shopping experience seamless and enjoyable.